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Technical Support


Mobile Apps

If you are having problems with any of our Driving Test Success apps on your Apple or Android device then please try the following as this often fixes the issue:

  • Try deleting the ‘Driving Test Success’ app and restart your device.
  • Re-download the purchased app from the app store (you will not have to pay again as the app store will remember your purchase).

If this does not help, then please visit our Mobile App Support pages where you can find the latest support information for your application, if you still find you need help then you can open a support ticket with our team.

For Payment or Billing issues with your app then please contact the relevant App Store you made your purchase through (for example, Google Play or iTunes).


PC or DVD Digital Download

For the latest help and advice on our PC and DVD product please visit the PC Digital Download Technical Pages for the latest support information.

If you have any problems purchasing, downloading or installing our digital downloads please contact our support team who will be more than happy to help.

Minimum system requirements?
Please ensure you check the minimum system requirements which are clearly labelled on the relevant product page before purchasing. 

Are goods refundable?
Due to the nature of digital downloads, you cannot get a refund on items once they are downloaded or released to you - for more information please read our terms and conditions.